We want to detect and implement improvements in the end to end journey of the amplifier within Smart WiFi, which will help us to increase the sales of the amplifier, and improve customer satisfaction from self-installation to day to day operation.
Queremos detectar e implementar mejoras en el journey end to end del amplificador dentro de Smart WiFi, que nos ayuden a aumentar las ventas del amplificador, y mejorar la satisfacción de los clientes desde la auto instalación y hasta en su funcionamiento día a día.
Smart Wifi is an exclusive and free service for Movistar customers. With him you can manage the connectivity of your home, both when you are inside and outside it. It answers questions like «Who is using my wifi?». The device detail section shows all the information that helps you to identify the devices connected to your WiFi.
Throughout 5 weeks and applying different Design Thinking methodologies we obtained a global vision of everything we needed to know and how to focus on the problems of local businesses in the wake of Covid-19. Design a solution in a collaborative way to address the global challenges derived from the coronavirus pandemic.
A lo largo de 5 semanas y aplicando distintas metodologías de Design Thinking obtuvimos una visión global de todo lo que necesitábamos saber y cómo enfocarnos en los problemas de los negocios locales a raíz del Covid-19. Diseñar una solución de manera colaborativa para abordar los retos globales derivados de la pandemia del coronavirus.
Telefónica is trying to create synergies among different teams in the company. This project was owned by another group but implemented in the Smart WiFi app. We worked as collaborators helping to define the structure, user flows, user cases and help with the Pixel-perfect designs.
Design a digital platform to make it easier for professional musicians and bands to find the musicians that best fit musically and personally. Find that affinity that occurs on the physical plane and transfer it to a virtual dimension improving the process of finding your perfect musician.
Diseñar una plataforma digital para facilitar a los músicos profesionales y bandas de música poder encontrar a los músicos que mejor encajen musical y personalmente. Encontrar esa afinidad que se da en el plano físico y trasladarla a una dimensión virtual mejorando el proceso de encontrar a tu músico perfecto.
🤯 A design exercise is a design challenge which the interviewed candidate is asked to solve and present. I’ll focus on the take-home-exercises. The deadlines for those exercises go from 3 hours to 7 days. They will ask you to find a solution for a product/service problem. You’ll need to explain and present why you designed that solution.
🤓 Una serie de indicaciones o trucos para ayudarte a superar esa primera entrevista como diseñador de experiencia de usuario o desarrollador web.
